Our legal team is investigating whether HotelCheckout.net, a popular online travel agency, charged travelers with disabilities more for accessible rooms than for comparable standard rooms in the same rate category and for the same travel dates.
The Americans with Disabilities Act generally requires that accessible rooms be offered at the same rate as comparable standard rooms in the same room category for the same dates. Charging more for an accessible room may violate federal and state disability access laws.
If you booked an accessible room through HotelCheckout.net and paid more than the price offered for a comparable standard room at the same hotel, in the same room category, for the same travel dates, we want to hear from you.
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